Customer Service

Fire Watch

Requests may be made for standby fire watch personnel as an approved alternate means of protection due to being unable to meet all provisions set forth by the local municipal fire code, the California Fire Code, and/or Title 19 of the California Code of Regulations regarding minimum fire and life safety requirements.

Knox Box

The Cities of Burlingame and Millbrae and Town of Hillsborough, in accordance with California State Fire Code and local municipal codes, requires a key box or gate key switch to be installed to allow fire department access into a building or area. See ordering and installation information below.

Temporary Fire Permits

Fire Code permits are required , but not limited to the following: Tent Structures, Underground Tank removal, Open Flame/Burning, Exhibits and Trade Shows, High Piled Combustible Storage, and Special Assemblies.

Every submittal shall include a fire code application, fee, and other applicable documentation. Applications can be obtained from the Fire Administration Office at 1399 Rollins Road, Burlingame or can be downloaded.


Construction Fire Permits

Fire Code permits are required for all installations, modifications or repairs, but not limited to the following: Fire Sprinkler system, Fire Alarm system, Fixed-Extinguishing system and Spray booths.

Every submittal shall include a fire code application, fee, and other applicable documentation. For the Town of Hillsborough and the City of Burlingame, application can be downloaded or obtained from the Fire Administration Office at 1399 Rollins Road, Burlingame. For the City of Millbrae, application can be obtained from the Community Development Department at 621 Magnolia Avenue, Millbrae. See below for fire sprinkler system submittal requirements.


Scheduling appointments

If you would like to schedule an inspection, call 650-558-7600 at least 48-72 hours in advance. Please be sure to specify to the person you are scheduling an inspection with or what type of inspection you would like (i.e. rough/hydro, fire and life safety, fire alarm test, knox/gate, tent, etc.). Inspections are first come, first served. If you require multiple re-inspections, you will be charged additional inspection fees.

Fire apparatus access

Fire apparatus access roads are required in accordance with California Fire Code Chapter 5. Click here for our apparatus requirements.

Alternate Materials or Methods of Construction

High-Piled Combustible Storage

Storage of combustible materials in closely packed piles or combustible materials on pallets, in racks or on shelves where the top of storage is greater than 12 feet requires a high-piled storage permit. Click here for an information packet and permit application.

Fire incident report requests

Requests for a fire incident report may be made by calling 650-558-7600. An administrative fee will apply.

Underground Tank removals

Removal of underground tanks shall comply with California Fire Code §3404.2.14. A fire code permit application shall be completed and submitted prior to the removal. Supporting documentation shall include details of the tanks, locations, fuel supply, etc. You must contact San Mateo County Environmental Health Department prior to submittal.

Vegetation Management Program

If you live next to a vegetated hillside or your neighborhood is within a wildland-urban interface area, you should be aware of vegetation management practices to help reduce the possibility of a hillside fire from reaching your home. For a list of requirements and guidelines, please visit the San Mateo County Fire Safe website at or the California State Fire Marshal’s Office website at If you have a concern of a fire hazard in your neighborhood, please contact Fire Prevention at 650-558-7648.

Dry Cleaners

California has adopted new regulations effective January 1, 2011 specific to dry cleaning establishments that in some cases are retroactive. These requirements require one-hour fire resistive separation of dry cleaning equipment from the rest of the building as well as the installation of automatic fire sprinklers when combustible liquids are used or Class III-A dry cleaning system is utilized. Please refer to this informational bulletin from the California State Fire Marshal’s Office.

Central County Fire Department will conduct inspections of all dry cleaning establishments to determine if enforcement of this regulation is necessary.